Yokohama Mandarin Hotel

The staff were absolutely amazing. I have never received such wonderful service! The staff were extremely helpful and very accomodating for our toddler! They provided us with a complimentary pram and umbrellas when it rained. It didn’t feel like we were just a number! They even went out of their way to make our toddler a swan made of origami which was super sweet. Super close to some amazing restaurants. Taxi was super easy to navigate even though we were foreign and didn’t speak a word of Japanese.

Cleaning service every day -- water and clean towels. I love that I have an electric kettle in the room! coffee, tea, miso, whenever I need it. Awesome. The staff is fantastic. So patient, and willing to go out of their way to help you get around and find where you need to go.

Very nice property. Room was excellent. Staff was very helpful and friendly. Luggage storage was very welcome. Close to 2 stations, you can take Keiko or JR lines within a few minutes walk. Back to the airport was extremely convenient.

The staff is kind and friendly. We forgot some of our belongings in the room, so the hotel personnel sent it to us by mail with no problem. The room was clean and light. Everything in the room worked with no problems. The beds were soft and big enough for two adults and a 3 y.o. kid. The room was cleaned daily, and they put new bottles of water each time.

This is one of my go to places in Yokohama. Clean, well maintained. Staff is great, location is close to entertainment, close to the train station- direct shot from haneda. I keep coming back.